Call us on: 01423 637 172

Call us on: 01423 637 172

Health, youth and wellbeing

What appointments will be like:

Although the times have changed and visiting us will be slightly different to what you have previously experienced, please know that we have made these changes with your care and the care of our colleagues in mind. By following the highest levels of safety and hygiene our aim is to protect the wellbeing of every person visiting the clinic.

What appointments will be like:

  • If you call to make an appointment, you will be asked a series of screening questions. You may be asked those same questions again at your appointment.
  • If you show symptoms following appointment booking, you should contact the practice by phone.
  • Appointments will be managed to allow for social distancing between patients. That may mean that you’re offered fewer options for scheduling your appointment.
  • Please try to avoid arriving early to your appointment. If necessary, you should wait outside the practice.
  • With the exception of children and persons in need, patients should attend appointments alone.
  • A distance of at least two metres mush be observed if another patient is present in the dental practice.
  • Disposable gloves will be provided to you on arrival and you will be asked to use disinfectant on these.
  • All PPE will be provided to you upon arrival to the clinic.
  • Upon leaving the clinic, we will ask that all PPE is taken off outside so that it can be correctly disposed of.
  • You will notice that the dental team will be wearing different protective equipment to what you are used to seeing.
  • You may find that waiting rooms look slightly different. If you require seating, a plastic chair will be provided, so it can be sanitised after each use.
  • Staff will not shake your hand.
  • Please do not arrive without an appointment.

Above guidance is being followed with advice from the BDA, British Dental Association.

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